Privacy Policy

1. Introduction

Welcome to TranscribeGPT. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our audio transcription services.

2. Information We Collect

We collect the following types of information:

• Account Information: Username, email address, and encrypted password when you create an account.
• Audio Files: Audio files you upload for transcription purposes.
• Transcription Data: The text transcriptions and analysis generated from your audio files.
• Usage Data: Information about how you use our service, including minutes consumed and features used.
• Payment Information: Payment details processed through our secure payment provider (Peach Payments).

3. How We Use Your Information

We use your information to:

• Provide and maintain our transcription services
• Process your audio files and deliver transcriptions
• Process payments and manage your subscription
• Send you important account notifications
• Improve our services and develop new features
• Respond to your support requests

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. Audio files are processed using OpenAI's Whisper API and are subject to OpenAI's data handling policies. We retain your transcriptions for as long as your account is active. You can delete your transcriptions at any time.

5. Third-Party Services

We use the following third-party services:

• OpenAI: For audio transcription (Whisper API) and text analysis (GPT)
• Peach Payments: For secure payment processing
• Cloud Storage: For secure file storage

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Export your transcriptions
• Opt-out of marketing communications

7. Cookies

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or share data with advertisers.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

[email protected]